UNPARALLELED ITIL-4-FOUNDATION LEARNING MODE, ENSURE TO PASS THE ITIL-4-FOUNDATION EXAM

Unparalleled ITIL-4-Foundation Learning Mode, Ensure to pass the ITIL-4-Foundation Exam

Unparalleled ITIL-4-Foundation Learning Mode, Ensure to pass the ITIL-4-Foundation Exam

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Tags: ITIL-4-Foundation Learning Mode, ITIL-4-Foundation Exam Book, ITIL-4-Foundation New Dumps Book, ITIL-4-Foundation Hot Questions, Latest ITIL-4-Foundation Test Blueprint

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ITIL-4-Foundation Exam Book | ITIL-4-Foundation New Dumps Book

Just download ITIL ITIL-4-Foundation Exam Questions and start ITIL-4-Foundation exam preparation right now. The ITIL ITIL-4-Foundation PDF Dumps exam syllabus is updated from time to time. If you want to pass the ITIL 4 Foundation Exam exam then you have to understand these changes.

ITIL-4-Foundation (ITIL 4 Foundation) Exam is a globally recognized certification program that is administered by AXELOS, a UK-based organization that is responsible for the development and management of the ITIL framework. ITIL-4-Foundation exam is available in multiple languages and can be taken at authorized testing centers around the world. Upon completion of the program, candidates will receive the ITIL 4 Foundation certification, which is a valuable credential for IT professionals.

ITIL 4 Foundation exam is a multiple-choice exam that consists of 40 questions. Candidates are given 60 minutes to complete the exam and must score at least 65% to pass. ITIL-4-Foundation Exam is delivered online and can be taken from anywhere in the world.

ITIL 4 Foundation Exam Sample Questions (Q435-Q440):

NEW QUESTION # 435
Which helps to manage an incident when it is unclear which support team should be working on the incident?

  • A. Self-help
  • B. Target resolution times
  • C. Swarming
  • D. Disaster recovery plans

Answer: C

Explanation:
Reference: https://www.bmc.com/blogs/itil-incident-management/


NEW QUESTION # 436
What type of change is often used for resolving incidents or implementing security patches?

  • A. Emergency change
  • B. Standard change
  • C. Normal change
  • D. Change model

Answer: A

Explanation:
* A change that must be implemented as soon as possible without strictly following the standard process e.g. to resolve an incident or implement a security patch.
* The process for assessment and authorization is expedited to ensure quick implementation, so scheduling and documentation is not a priority.
* The change authority may be separate from what is standard or normal practice, typically smaller in
* number but with greater capacity to expedite approval.
https://www.bmc.com/blogs/itil-change-enablement/


NEW QUESTION # 437
Which is an input to the service value system?

  • A. A need from consumers for new or changes services
  • B. The system of directing and controlling an organization
  • C. Recommendations to help an organization in all aspects of its work
  • D. A model to help meet stakeholders expectations

Answer: D

Explanation:
The key inputs to the SVS are opportunity and demand. The output of the SVS is value delivered by products and services. Opportunity refers to options or possibilities to add value for stakeholders or otherwise improve the organization
https://www.bmc.com/blogs/itil-service-value-system/#:~:text=The%20key%20inputs%20to%20the,or%20otherwise%20improve%20the%20organization.


NEW QUESTION # 438
What can help to reduce resistance to a planned improvement when applying the guiding principle 'collaborate and promote visibility'?

  • A. Involving customers after all planning has been completed.
  • B. Restricting information about the improvement to essential stakeholders only.
  • C. Engaging every stakeholder group in the same way, with the same communication.
  • D. Increasing collaboration and visibility for the improvement.

Answer: A


NEW QUESTION # 439
A service will be unavailable for the next two hours for unplanned maintenance. Which practice is MOST LIKELY to be involved in managing this?

  • A. Change enablement
  • B. Service Request management
  • C. Service request management
  • D. Incident management

Answer: D

Explanation:
Explanation
Incident management is typically closely aligned with the service desk, which is the single point of contact for all users communicating with IT. When a service is disrupted or fails to deliver the promised performance during normal service hours, it is essential to restore the service to normal operation as quickly as possible.
https://www.bmc.com/blogs/itil-v3-incident-management/


NEW QUESTION # 440
......

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